Frustrated

December 2008: It's finals time, and my laptop begins to have problems. It shuts itself down randomly, sometimes when I'm working on it and sometimes when it is sitting untouched. I take to saving my work every 10 seconds.

Early January 2009: I jump through all the hoops to get my laptop sent into the repair center (luckily it's still under warranty). I miss my computer greatly.

Wednesday, 14 Jan 2009
4:30 pm:
I arrive home from a 3-day to visit family in Massachusetts. On my front door, I find a notice informing me that a package arrived for me, and the final delivery attempt was made at 12:56 that afternoon. I call UPS, input my tracking number, and am told that the box will be held at the customer center for 5 days after the final delivery attempt. I decide to pick up the box first thing in the morning.
7pm:
I recieve a phone call from UPS, and a computer voice tells me that my box will be delivered to my house the following day. I think this is strange, because the paper on my front door said that the "final delivery attempt" was already made. I phone UPS and input my tracking number again, and get the same information as that afternoon: 12:56 pm was the final attempt, and the box will be held for 5 days.

Thursday, 15 Jan 2009
8:20am
I call UPS again just to see what they say, input my tracking number, and to my surprise, am told that they tried to deliver my package at 8:53pm the previous evening (during which time I was at home, enjoying a quiet movie). I phone back and talk to a real person this time, explaining to her the mixed messages I'm getting. All I want to know is where my box is. She assures me that it's at the customer center, waiting to be picked up.
9am
I drive 20 minutes out to Laurel, and hand over my delivery notice. The box is nowhere to be found. The woman at the desk figures the driver must not have turned the package in the night before, which means that it's still on the truck. Perhaps it will be delivered today, she tells me. Since I recieved a phone call the night before to that effect, I figure that it's likely. I go home, and Scott and I take turns running errands so that one of us is home all day. No box.

Friday, 16 Jan 2009
8:30am
I call the UPS customer center and ask if they would look for my box so that I won't have to drive all the way out to Laurel only to be disappointed again. The woman can't find it. She asks for my phone number and promises to look in all the wrong places (since the box obviously isn't in the right place) and call me back. She finally calls back with the good news that the package had been found.

The bad news? The box contains only my power cord.
Oh laptop, where are you?